FansStack Privacy Policy

Effective Date: July 10, 2026

FansStack (“FansStack,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information that you share with us or that we collect when you use our website, products, and services. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices and rights available to you.

1. Scope

This Privacy Policy applies to information collected through FansStack’s website, mobile experiences, account tools, creator tools, fan features, messaging features, support channels, payment flows, marketing communications, and any other service that links to or references this Privacy Policy.

2. Information We Collect

We may collect information you provide directly, information collected automatically, and information received from third parties.

Account information, such as your name, username, email address, password, profile photo, bio, and account preferences.
Creator information, such as payment preferences, tax-related details, verification information, and content settings.
Fan information, such as subscription selections, purchase history, support requests, and messaging activity.
Communications, such as messages you send us, feedback, support tickets, and dispute correspondence.
Usage data, such as pages viewed, links clicked, session duration, device information, browser type, approximate location, and referring URLs.
Transaction data, such as subscription purchases, tips, refunds, payout history, and payment status.
Content and metadata, such as posts, media uploads, comments, direct messages, timestamps, and moderation flags.
Verification and compliance data, where applicable, such as identity checks, age verification, fraud prevention signals, and recordkeeping information.

3. How We Use Information

We use personal information to operate, improve, secure, and support the FansStack platform and to provide a reliable experience for creators and fans.

To create and manage accounts.
To process subscriptions, tips, purchases, payouts, and refunds.
To deliver creator content, subscription access, messaging features, and community tools.
To verify identity, prevent fraud, and maintain platform security.
To enforce our Terms, policies, and community standards.
To provide customer support and respond to requests.
To send transactional messages, service notices, and policy updates.
To personalize the experience and improve platform performance.
To comply with legal obligations and respond to lawful requests.
To detect, investigate, and prevent abuse, spam, and unauthorized activity.

4. Legal Bases for Processing

Where applicable, we process personal information based on one or more of the following legal grounds: performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of vital interests where necessary.

5. Cookies and Similar Technologies

We use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, analyze usage, improve security, and support marketing and measurement activities.

Strictly necessary cookies help the site function properly.
Preference cookies remember settings and user choices.
Analytics cookies help us understand how the site is used.
Advertising or marketing cookies may be used to measure campaign performance or show relevant promotions, where permitted.

You can control cookies through your browser settings and, where available, through our cookie controls or privacy choices tools.

7. User Content and Public Information

Content you submit to FansStack may be visible to other users depending on your account settings, subscription model, and how the content is shared. Please be careful about what you choose to post publicly or send through messaging features, as content can be copied, forwarded, or captured by others.

8. Messaging and Communications

If you use direct messaging or other communication tools on FansStack, we may store and process the content of those communications to provide the service, moderate abuse, and respond to reports or support requests.

9. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods may vary depending on the type of information, the purpose for which it is used, and legal requirements.

Account and profile data is retained while the account remains active and for a reasonable period afterward.
Transaction and financial records are retained for tax, accounting, and compliance purposes.
Support communications may be retained for quality, training, and recordkeeping purposes.
Security and audit logs may be retained for fraud prevention and operational integrity.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure, and we cannot promise absolute security of information transmitted over the internet or stored on our systems.

11. Children’s Privacy

FansStack is not intended for children under 18, and we do not knowingly collect personal information from individuals under that age. If we learn that we have collected information from someone under 18 without proper authorization where required, we will take appropriate steps to remove it.

12. Your Choices

You may be able to update account details, manage notifications, adjust privacy settings, or close your account through your account controls. You may also manage cookies through your browser settings or device preferences.

13. Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, as well as rights to object to or restrict certain processing and to withdraw consent where processing is based on consent.

Right to know or access the personal information we collect.
Right to correct inaccurate personal information.
Right to delete personal information, subject to legal exceptions.
Right to data portability, where applicable.
Right to object to certain processing activities.
Right to withdraw consent where consent is the legal basis.

14. California Privacy Rights

If you are a California resident, you may have additional rights under California law, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, as well as the right to limit the use of sensitive personal information where applicable.

You may also have the right to not be discriminated against for exercising your California privacy rights. To submit a California privacy request, contact us at privacy@fansstack.com.

FansStack does not knowingly sell personal information in the ordinary sense of the term. If we use service providers, analytics tools, or advertising tools in ways that are considered a “sale” or “sharing” under California law, we will provide the disclosures and choices required by law.

15. Nevada Privacy Rights

If you are a Nevada resident, you may have the right to submit a verified request directing us not to sell certain covered information that we have collected or will collect about you. To exercise that right, please contact us at privacy@fansstack.com.

FansStack does not currently sell covered information as defined under Nevada law. If that changes, we will update this Privacy Policy and provide the required opt-out process.

16. Do Not Track

Some browsers offer a Do Not Track setting. Because there is no consistent industry standard for responding to these signals, our website may not respond to Do Not Track requests.

17. International Transfers

If you access FansStack from outside the country where our systems or service providers are located, your information may be transferred to and processed in jurisdictions that may have different data protection laws than your own.

18. Third-Party Links

FansStack may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of those third parties, and their policies govern their services.

19. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page. Your continued use of FansStack after an update means you acknowledge the revised policy.

20. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you can contact us at privacy@fansstack.com.